Helpline and Community Resources

 

I. Helpline 

 

 Youth and Children Counselling Service*

Institution 

 Telephone No.

 Website

 Service Information

(operating hours and service targets)

Social Welfare

Department

2343 2255

http://www.swd.gov.hk/en/index/site_pubsvc/

page_cps/sub_applicatio

 

Hotline Service:  

Monday to Friday

9:00 a.m. to 5:00 p.m.

Saturday

9:00 a.m. to 12:00 noon

(At other hours, callers can press '0' to directly transfer their calls to the Hotline and Outreaching Service Team of Tung Wah Group of Hospitals to seek assistance from their social workers. They may also leave messages on the recording machine and the SWD social workers on-duty will call back as soon as possible.)

 

 

The Samaritan Befrienders Hong Kong

 

2389 2222

http://www.sbhk.org.hk/hotline_service.php?lang=en

 

Hotline Service:

24 hours

Breakthrough

2377 8511

http://www.breakthrough.org.hk/eng/cc.xhtml

 

Counselling Service:

Monday

9:30 a.m. to 12:30 p.m ;

2:30 p.m. to 6:00 p.m.

Wednesday to Friday

9:30 a.m. to 12:30 p.m. ; 2:00 p.m. to 8:00 p.m.

 

(Service Targets: Individual Psychological Counselling -- Young People aged 18 to 30; Youth and Family Counselling -- Youth aged 11 to 18 and their families)

 

The Boys’ and Girls’ Clubs Association of Hong Kong

2823 8646

http://traumaservice.bgca.org.hk/

 

Trauma Treatment Service for Children and Youth:
Monday to Friday
9:30 a.m. to 5:30 p.m. (Lunch Hour: 12:30 p.m. to 1:30 p.m.)
Saturday
9:30 a.m. to 1:30 p.m.
 
(Service TargetsChildren and youth aged 5 to 21)

 

The Hong Kong Federation of Youth Groups

2777 8899

 

http://mcc.hkfyg.org.hk/page.aspx?corpname=mcc&i=6445 Chinese Version Only

 

Youthline:

Monday to Saturday

2:00 p.m. to 2:00 a.m.

 

(Service Targets: Children and Youth aged 6 to 24)

 

Youth Outreach

9088 1023

http://www.yo.org.hk/center/service.htmChinese Version Only

 

Hotline Service:

24 hours

 

(Service Targets: Youth aged 8 to 21)

 

 End Child Sexual Abuse Foundation

2889 9933

http://www.ecsaf.org.hk/English/work.php?expandable=1&mid2=1&mid=2

 

"Hugline”and Counselling Service (provide information and counselling related to child sexual abuse):

Monday to Friday

10:00 a.m. to 6:00 p.m.

 

(Service Targets: Children and Youth aged under 18 and their families)

 

Mother’s Choice

2868 2022

http://www.motherschoice.org/en/

 

Hotline Service (crisis pregnancy and/or sex-related issues):  

Monday to Sunday

9:00 a.m. to 10:00 p.m.

(Telephone calls are handled by registered social workers and qualified counsellors from 9:00 a.m. to 5:30 p.m., Monday to Friday.)

 

 

Caritas Family Crisis Support Centre

18288

 

http://fcsc.caritas.org.hk/2136127231235

60322182145025945329462001324515.html Chinese Version Only        

   

Hotline Service (family crisis):

24 hours

 

 

  

 Adult Counselling Service*

Institution

Telephone No.

Website

Service Information

(operating hours and service targets)

Education Bureau

 2892 6600

http://www.edb.gov.hk/en/teacher/teacher-helpline/about-teacher-helpline/

 

Teachers' Hotline:

Monday to Sunday

8:00 a.m. to 8:00 p.m.

 

Social Welfare Department 

2343 2255

 

http://www.swd.gov.hk/en/index/site_pubsvc/

page_cps/sub_applicatio

 

Hotline Service:

Monday to Friday

9:00 a.m. to 5:00 p.m.

Saturday

9:00 a.m. to 12:00 noon

(At other hours, callers can press '0' to directly transfer their calls to the Hotline and Outreaching Service Team of Tung Wah Group of Hospitals to seek assistance from their social workers. They may also leave messages on the recording machine and the SWD social workers on-duty will call back as soon as possible.)

 

 

The Samaritan Befrienders Hong Kong 

 

2389 2222

http://www.sbhk.org.hk/hotline_service.php?lang=en

Hotline Service:

24 hours

Caritas - Hong Kong Family Service

 2649 2977

https://family.caritas.org.hk/zh-hk/services/view/16#.Utz-KdIZ6UkChinese Version Only

 

Caritas Mental Health Project:

Monday, Tuesday, Thursday

9:00 a.m. to 12:30 p.m. ;

1:30 p.m. to 5:00 p.m.

Wednesday, Friday

9:00 a.m. to 12:30 p.m. ;

1:30 p.m. to 8:30 p.m.

Saturday

9:00 a.m. to 1:00 p.m.

 

 

Caritas - Hong Kong Family Service

 

2525 6265

 

http://www.heat.org.hk/heat_family.html Chinese Version Only

 

HEAT - Human Empowerment and Achievement Training:

Monday to Friday

9:00 a.m. to 12:30 p.m. ;

1:00 p.m. to 5:00 p.m. ;

5:00 p.m. to 8:00 p.m.

Saturday

(H.K.) 9:00 a .m. to 5:00 p.m. ;

(Kowloon) 9:00 a .m. to 1:00 p.m.

 

The Samaritans

2896 0000

http://www.samaritans.org.hk/24-hour-telephone-hotline

 

Multi-Lingual Suicide Prevention Hotline:

24 hours

 

Befriending Email:

jo@samaritans.org.hk

 

Hong Kong

Young Women's

Christian Association

2711 6622

http://ywca.org.hk/Templates/ywca/Default.aspx?locale=en-US

 

Hotline Service:

Monday to Friday

Women Hotline   – 2:00 p.m. to 4:00 p.m.

Counselling Hotline – 7:00 p.m. to 10:00 p.m.

 

 

The Chinese Young Men's Christian Association of Hong Kong  

 

2332 4899

http://www.ymca.org.hk/?locale=en-US

Counselling Service

  The Mental Health

Association of

Hong Kong 

 2772 0047

 

http://www.mhahk.org.hk/chi/sub2_1 

_service_1_4.htm Chinese Version Only

 

Mental Health Information Hotline:

24 hours

Caritas Family Crisis Support Centre

18288

 

http://fcsc.caritas.org.hk/2136127231235

60322182145025945329462001324515.html

Chinese Version Only

 

 Hotline Service (family crisis) :

24 hours

Po Leung Kuk 2890 1830

http://family.poleungkuk.org.hk/en/page.aspx?pageid=873 

Men's Hotline (Family Crisis Support)

(Provision of emotional support and relevant service information

to men in finding their way out of predicament and fulfilling their roles

in family / companionship):

24 hours

 

* The above list is not exhaustive. Please contact the school social worker or guidance personnel for further information if other resources are required.

 

 

II. Community Resources

 

 *  The Hong Kong Jockey Club
 

*

Centre for Suicide Research and Prevention  

 

*  We Care Chinese Version Only

* 

Hospital Authority

 

*

Kwai Chung Hospital - Mental Health Education

  *  Early Assessment Service for Young People with Psychosis (E.A.S.Y.) Programme
     

 

 

 

 

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